Frequently Asked Questions
Glowee's glow in the dark blanket is truly a one-of-a-kind blanket but we understand you want to know more. Here is what our customers ask us most frequently.
1. How bright does a Glowee glow in the dark blanket glow?
Glowee's glow in the dark blanket brightness varies depending on the style. Our brightest blanket is very noticeable once the lights go out, yet not as bright as a dim night light (when you close your eyes no visible light comes from the blanket) your eyes wont need any adjustment time once the lights go out to notice the glow. Our softest glow is quite dim and your eyes may need a few seconds to notice the glow once the lights go out. To help you out when making a purchase we have a "Glow Brightness" rating that can be referred to under the product description. Click here to see an example.
2. Are glow in the dark blankets safe for kids, adults and even pets?
Yes! Glowee's glow in the dark blankets are safe for kids, adults and even pets (as you can see above Milo the Cavoodle has claimed ownership of this Glowee). The blankets are breathable 100% plush polyester & fleece and the glow in the dark aspect of each blanket is made from modern and completely non-toxic and safe glow in the dark material.
3. How does the glow in the dark part work?
Glowee's glow in the dark material is completely safe and non-toxic which means for it to glow well it needs to be exposed to direct light for the full glow in the dark effect. It works best being exposed to direct indoor or outdoor light for at least five minutes before use. The longer it is exposed to this light the longer and more intense it will glow.
4. Are Glowee's glow in the dark blankets warm?
Yes they definitely are, but they are not the uncomfortable sweaty type of warm! Our full range is designed for great warmth in winter with a market leading fleece on the under side which feels warm as soon as it touches you, but with the added benefit of not feeling suffocated by warmth.
4. Can i throw my Glowee into the washing machine?
This is a definite yes. When we were designing our Glowee's, ease of maintenance was near the top of the list. A Glowee washes easily and a Glowee also dries relatively easy. Please always read the packaging and care label for wash and care instructions.
5. Expected postage times?
All of Glowee's glow in the dark blankets are sent via Australia Post Express Post and all orders come with tracking numbers. All orders received are sent the next business day and should take usually 1 business day but up to 3 business for certain areas. Our customers usually receive their package on average 48-72 hours after placing the order.
7. How does Glowee's 14 day free returns work?
At Glowee we dont like to toot our own horn, but our blankets are pretty awesome. So awesome you are welcome to try it out for 14 days, and if you arent happy you can send it back to us and receive a full refund for it! Please note that the blanket must be clean, in as new condition and with any original packaging. Unfortunately we cannot refund or re-imburse any postage paid to or from. To qualify for the return the product must be sent back within 14 days from receiving the initial order, and the refund will be processed within 3 business days of receiving the item. Please also ensure the blanket is kept clean, we unfortunately cannot accept returns on dirty blankets.
8. What do i do if my item is damaged?
All of Glowee's amazing products are subjected to strict quality control that happens at our HQ in Melbourne. If we have unfortunately missed something please let us know as soon as you open it up so we can rectify the issue as quickly as possible.
8. Dont see the answer you are looking for?
Please don't hesitate to contact us via our contact form for any other questions or comments! We do our best to respond in the same day if you contact us before 3pm.
Don't forget to purchase your Glowee now! Take advantage of our 14 day trial period